Cookie Policy

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners.

We also use similar technologies such as:

• Local Storage & Session Storage — browser-based storage for temporary or persistent data
• Pixels & Web Beacons — tiny images used to track page views and email open rates
• SDKs — third-party software kits embedded in our mobile apps

🔒 Essential Cookies (Always Active)

Strictly necessary for our platforms to function. They enable core features like authentication, security, and session management. You cannot opt out of these cookies.

📊 Analytics Cookies

Help us understand how users interact with our platforms — which pages are most visited, how long users stay, and where they navigate from. Data is aggregated and anonymous.

⚙️ Functional Cookies

Remember your preferences and settings (language, timezone, layout) so you don't have to reconfigure them every visit.

📣 Marketing Cookies

Track browsing activity to deliver relevant advertising and measure the effectiveness of our marketing campaigns. May be set by us or by advertising partners.

A full list of specific cookies used across our platforms:

Some cookies are set by trusted third-party providers with their own privacy policies:

• Google Analytics — web analytics (analytics.google.com/privacy)
• Meta (Facebook) Pixel — advertising and conversion tracking (facebook.com/privacy)
• Google Ads — advertising measurement (policies.google.com/privacy)
• Intercom — customer support chat widget (intercom.com/privacy)
• Stripe — payment processing fraud prevention (stripe.com/privacy)

You can control which non-essential cookies you accept using the toggles below:

You can also manage cookies directly through your browser: Chrome (Settings → Privacy → Cookies), Firefox (Settings → Privacy → Cookies), Safari (Preferences → Privacy), Edge (Settings → Cookies and site permissions).

When you first visit any Neo Application platform, you will see a cookie consent banner where you may accept all, reject non-essential, or customise your choices.

Your consent is stored in the neo_consent cookie and remembered for 12 months. You can change preferences at any time using the "Cookie Settings" link in our footer.

We may update this Cookie Policy from time to time. When we make significant changes, we will update the "Last Updated" date on this page, display a notice on our website, and request fresh consent for any new categories of cookies we introduce.

Questions about our use of cookies? Contact us:

• Email: privacy@neoapplication.com
• Subject: Cookie Policy Enquiry
• Address: Neo Application Ltd, Data Protection Office, 123 Innovation Street, Tech Quarter, Barcelona, Spain

For general privacy questions see our Privacy Policy. For Terms of Service see our Terms of Service.